About

Fort Smith CVB

Mission

The Fort Smith Convention & Visitors Bureau (CVB) is the destination marketing organization for the city of Fort Smith, Arkansas. The CVB promotes Fort Smith's unique attractions and heritage to position the city as a tourism and convention destination. The Fort Smith CVB caters to groups and individual travelers and provides superior customer service to the city's visitors.

What Does a CVB Do?

CVBs are not-for-profit marketing organizations which represent a specific destination and help long-term development of communities through the creation and implementation of travel and tourism strategies. CVBs bring together members of the hospitality community to attract and serve the traveling public. This includes vacationing families, individual travelers and larger groups traveling by air or motorcoach.

CVBs also serve as an important resource for meeting and group planners in a variety of areas. CVB professionals act as "customer advocates" in providing a wide range of event services to event planners to simplify the presentation of their events and enhance the visitor experience. The Fort Smith Convention & Visitors Bureau's staff act as liaisons between the city's hotels, event facilities and customers seeking meeting or convention services. As a one-stop shop, the CVB's convention & meeting experts can connect groups and meeting planners with the resources and facilities that best meet their individual needs. 

A CVB plays a very critical role in the leadership and growth of the travel and tourism industry within a community.  CVBs solicit and service conventions and other related group business and engage in visitor promotions resulting in overnight stays, thus enhancing and developing the economic fabric of the community.